Nice Situator

Situation management software platform that enables situation planning, response and analysis for the security, safety and emergency markets

NICE Situator is a situation management software platform that enables situation planning, response and analysis for the security, safety and emergency markets where the risk of human error can lead to financial loss, injury and damage to public image. By integrating and correlating information from multiple and diverse systems across the organization and coordinating response actions, NICE Situator ensures that everyone in the operational chain knows what is happening and what to do.

Overview

Through synchronized operations and task automation, NICE Situator enhances your ability to prepare for, detect, respond to, and debrief quickly and effectively all routine and emergency security situations. For commercial, critical infrastructure and Homeland Security markets, NICE solutions set the pace for the future of situation management.

NICE Situator provides tools that significantly accelerate response, improve efficiency and reduce operating costs in every phase of the situation management lifecycle:

Plan- With the NICE Situator Planning Tool you can quickly and easily plan even the most complicated procedures for routine and emergency situations. Actionable plans powered by NICE Situator include rule-based task activation with event-triggered and time-triggered activation, sensor commands, automatic notifications, resource assignment and escalation policies.

Act- The NICE Situator Control Room and Mobile applications provide real-time unified activity monitoring and control for all connected devices and systems. With NICE Situator, you can also deploy and monitor the status of pre-planned procedures and send multimedia messages using all types of communication systems.

Improve- The NICE Situator Simulation and Analysis tools enable detailed incident reporting and debriefing with time-coded playback of events. Using the NICE Situator Control Room application, planners can simulate alarms and events for realistic training exercises to help find gaps in existing procedures.

Benefits

The expectations of organizations to provide continuously improving, cost-effective security is only increasing. These demands are expanding with the scope of new technologies now available and the amount of information presented to security control rooms.

NICE Situator addresses these challenges in a comprehensive manner, drastically improving security operations through unification of all systems into a Common Operating Picture. NICE Situator responds to the operational and business objectives which are critical in today’s environment by enabling you to do much more with fewer resources. 

By streamlining the analysis of situation data and the corresponding responses, NICE Situator brings significant benefits to the organization, raising overall organizational security and operational efficiency.

NICE Situator provides your organization with benefits that vastly contribute to:

Security Operations

• Accelerates response time
• Maintains chain of command
• Enables proactive response
• Reduces costly false alarms

Cost Reduction

• Facilitates a lean organizational structure
• Consolidates operation centers
• Eliminates ‘Rip & Replace' costs— future proof
• Reduces operator training period

Compliance

• Ensures a consistent and appropriate response
• Provides extensive and automated reporting
• Enables highly effective communication with external agencies and authorities

Capabilities

Designed for deep integration to allow complete functionality of all disparate technologies, NICE Situator is modular and customizable, giving security organizations the flexibility they need.

NICE Situator’s generic gateways and open architecture make it fast and easy to integrate existing and future security devices and systems including access control, video systems, perimeter intrusion sensors, location tracking (RFID, GPS), panic buttons, environmental sensors, communication devices and many other systems and data sources into one unified platform. Additionally, NICE Situator ‘connects the dots’ between these systems by correlating seemingly unrelated alerts into a single incident.

NICE Situator presents a Common Operating Picture with real-time alerts and information from all integrated systems in an intuitive multi-layered Geographical Information System (GIS)-based display. Using any number of aerial photos, maps, floor plans, CAD drawings or 3D models, you can continuously monitor and interact with all systems, people and assets.

Pre-planned NICE Situator response workflows are activated both automatically and on-demand in the NICE Situator Control Room application and by field personnel using the NICE Situator Mobile application running on PDAs and other mobile devices. Automatic tasks and response workflows can be scheduled or activated by event-driven rules triggered by alerts from virtually any type of security, safety and facility management device monitored by NICE Situator, ensuring a consistent response across the enterprise.

All activities managed by NICE Situator are organized in a single incident file. Not only does this reduce paperwork and enable comprehensive “big picture” debriefing and incident analysis for improvements, it also provides evidentiary-quality reports for external authorities.

NICE Situator:

• Manages assets and resources across a vast number of locations
• Unifies incompatible systems and avoids costly ‘Rip & Replace’
• Enables consistent responses across all facilities
• Consolidates resources
• Anticipates illicit intentions and mitigates their risk and impact
• Ensures regulation compliance
• Shares information effectively and immediately with external agencies
• Resolves incidents quickly and efficiently
• Facilitates the investigation and prosecution of offenders
• Provides a smooth migration path from legacy to new technologies